Privacy policy


At EatPure, we have an important responsibility and commitment regarding the security of our website and the protection of our customers' and visitors' data.

Our privacy policy is set out below. Any changes to this policy will be made available here in this statement.


What information do we collect?

At EatPure, we collect the customer's name, telephone number, postal address, e-mail address and age for use in marketing campaigns, prizes and newsletters. In addition, when you make a purchase on our site, we will also collect information about your delivery address and payment details.

We may also collect other information about the customer experience on our website that helps us to improve our service.


Data collected, purpose and sharing.

Collected data

Entity with whom they are shared

Purpose

Name

NACEX

Order processing and dispatch

CTT Expresso

Order processing and dispatch

Address

NACEX

Order processing and dispatch

CTT Expresso

Order processing and dispatch

VAT NUMBER

Eatpure

Order processing

Date of Birth

Eatpure

Marketing campaigns

Telephone

NACEX

Order dispatch

CTT Expresso

Order dispatch

E-Mail

Eatpure

Order confirmation and tracking

MailChimp

Sending newsletters and other information

Website actions

Holdonstranger

Improving the customer's shopping experience


For what purpose is the data collected used?

Customer data allows our employees to process your orders, notify you of important changes to the site's functionalities and obtain information for statistical purposes.

We may also periodically send you information by e-mail about products and services, campaigns, promotions and special offers. If you do not wish to be contacted for these purposes, you may unsubscribe from the newsletter at any time without penalty.

Eatpure is committed to protecting customer data and will never make it available to third parties without their consent.


What are cookies and what are they used for?

A cookie is a small file that is sent to the client's computer and stored on its disc.

When you create an account on our site, we will store a cookie on your computer that will allow you to be automatically identified whenever you visit our site again.

Cookies are also used so that our system can follow the customer's steps during a shopping session. If the customer does not accept the use of cookies, they will not be able to use this site.


Use of web analysis tools

In order to improve the user-friendliness of our pages and the quality of our web offer, we use so-called tracking technologies such as Facebook Pixel, Google Analytics and Holdonstranger.


Google Analytics

This website uses Google Analytics, a web analysis service provided by Google, Inc. Google Analytics uses so-called "cookies", text files that are stored on the consumer's computer and that allow an analysis of their use of the site.

https://policies.google.com/technologies/partner-sites?hl=pt-PT


Facebook Pixels

The Facebook pixel provided by Facebook Inc. is an analysis tool that allows you to measure the effectiveness of our advertising by understanding the actions people take on our site.

https://developers.facebook.com/docs/privacy/


Holdonstranger

We use the Holdonstranger to improve the shopping experience of every consumer. Its privacy policy can be found at: https://holdonstranger.com/terms.


Updating customer data

If the customer wishes to check the data they have submitted to EatPure, they can do so by requesting that it be sent to them by e-mail.

The customer must keep their account access data secure, since any action or request made through their account will be their responsibility.

We recommend that you do not save your password in your browser, as someone else with access to your computer can see and use your personal information.


SECURITY

Eatpure uses one of the most secure online ordering systems available and is constantly improving its software to offer its customers the greatest possible security.

We use a server certificate, also known as a digital certificate, which guarantees our identity, as well as SSL (Secure Sockets Layer) encryption of the data transmitted.

We do everything we can to keep your order and payment details secure. However, we cannot be held responsible for any loss you may suffer if third parties gain unauthorised access to any data you have provided when accessing or ordering from our site.


INTELLECTUAL PROPERTY AND CONTENT

All intellectual property rights in software and content available through this website are owned by Eatpure and are licensed and protected by laws and treaties around the world. All such rights are reserved to Eatpure and its suppliers.

The customer may save, print or display the contents of this website for personal use only.

It is not permitted to publish, manipulate, distribute or reproduce, in any format, any content on this site, nor to link it to any business or company.


Cookie Policy

Cookies are files that are saved on your computer with the sole purpose of simplifying your browsing on www.eatpure.net (these cookies cannot contain viruses or be executed, as they are not active files).

Allow:

- Improve your browsing experience and benefit from our personalised advice;

- Be informed about our promotional offers on various products;

- Save the products in your shopping basket so that you can continue with the order at any other time.

These cookies can only be read by www.eatpure.net and by you, and you can delete them if you wish.

Make sure that your browser accepts cookies so that you can use all the features of the site www.eatpure.net:

If you use Internet Explorer

If you use Mozilla Firefox

Open Internet Explorer

- In the "Tools" menu, select "Internet Options".

- Click on the "Privacy" tab

- Search for and select the "Accept Cookies" option

Open Mozilla Firefox

- In the "Tools" menu, select "Internet Options".

- Click on the "Privacy" tab

- Search for and select the "Accept Cookies" option

If you deactivate cookies, you may not be able to access some of the functions listed above.

Through their settings, most browsers allow you to have some control over most cookies. For more information about cookies, including to find out which cookies have been installed and how they can be managed and deleted, visit: www.allaboutcookies.org.

If you have any questions, please contact us by sending an e-mail to info@eatpure.net.

National Data Protection Commission: https://www.cnpd.pt/